- March 11, 2019
- Cindy Hubert and Lauren Trees
- Member: FREE
This introductory webinar, part of APQC’s “KM Essentials” series, explains how to develop an implementation roadmap to operationalize your KM strategy. Executive Director Cindy Hubert and Principal Research Lead Lauren Trees describe what an implementation roadmap looks like, the categories to include, and how to establish short-, mid-, and long-term goals for each category.