For Content Contributions, Balance Metadata Requirements With a Streamlined User Experience

 

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Metadata is an essential part of the content management toolkit: It allows organizations to structure repositories so that employees can find what they need efficiently. However, asking someone who is uploading content to fill in numerous metadata fields describing each item can cause frustration and stem the flow of contributions.

The best-practice organizations in APQC's Connecting People to Content study weigh the need for well-organized repositories against the need for an efficient submission process and create a balanced approach.

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