Consequences of a Bottom-Up Virtual Collaboration Environment

 

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  • Type:
  • Published:
  • September 17, 2010
  • Author:
  • Dennis Pearce
  • Price:
  • Member: FREE
Classic Content

At Lexmark, a purely bottom-up approach to managing virtual collaboration spaces led to redundancy, confusion, and a lack of alignment with business strategy. Dennis Pearce, enterprise knowledge architect at Lexmark International, discusses how and why Lexmark restructured its virtual collaboration environment so that it balances bottom-up contribution with a clear top-down structure.

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