Connecting People to Content with St. Charles Consulting Group



APQC's Lauren Trees interviews Bob Hiebeler and Shawn Eckert of St. Charles Consulting Group about their organization's involvement with APQC's Connecting People to Content Best Practices Study. St. Charles Consulting Group acted as the Research Champion for the study and also created a maturity model to describe organizations' varying levels of progress toward seamlessly and effectively connecting people to content.

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