Competencies for Robotic Process Automation at a Financial Services Organization



  • Type:
  • Published:
  • April 5, 2018
  • Author:
  • APQC
  • Pages:
  • 6
  • Price:
  • Your Price: FREE

This case study examines the robotic process automation (RPA) initiative at a multinational financial services organization that participated in the study anonymously. In February 2018, APQC spoke with the organization’s IT director about its RPA program.