Competencies for Robotic Process Automation at a Financial Services Organization

Published On:
April 05, 2018
Authored By:
APQC
Members-Only Content:

This case study examines the robotic process automation (RPA) initiative at a multinational financial services organization that participated in the study anonymously. In February 2018, APQC spoke with the organization’s IT director about its RPA program.

Also found in Exploring Process Automation
Type:
Case Study
Topics:
IT Application Development and Maintenance, Operational and Process Innovation, Process and Performance Management, Process, Organizational Improvement, Process Design
Industries:
Financial Services/Banking

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