Common Uses of Frameworks



The most common reason that people use process frameworks is to understand how processes relate to each other by grouping them into a classification structure. This, in turn, helps them figure out how best to get things done in the organization. However, that broad statement doesn’t address the complexities of what applications help achieve the goals of understanding and even managing the work—processes—that the organization executes.

This article is an excerpt from APQC’s Best Practices in Process Frameworks report, which looks at the survey findings and related case studies, as well as additional correlation analysis to understand the common ways organizations leverage frameworks—like the PCF—to organize and standardize process management.


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