- December 23, 2013
- Member: FREE
Recent advances in renewable energy have presented EDP Renewables-North America (EDPR-NA) with a range of knowledge-related challenges. Its engineers need advanced skills as well as specialized knowledge of the different technologies needed to operate the wind farms. In addition, the organization's wind farms are dispersed in remote locations, which means that EDPR-NA cannot supply on-site subject matter experts at every location.
Since expanding to 11 states across the United States, EDPR-NA has had to deal with an increasingly complex assortment of local and state laws in addition to federal regulations. This required the organization to find subject matter experts with knowledge of these laws and make them available to field officers at each site. EDPR-NA ultimately realized that it needed better processes to facilitate collaboration across locations and between subject matter experts and local staff.