Charter a Cross-Functional Steering or Advisory Committee to Oversee the KM Program

 

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APQC has observed the power of KM steering/advisory committees first-hand and has long advocated their formation as a key milestone in KM program development. Analysis of APQC's KM Capability Assessment Tool data bolsters this anecdotal evidence by linking the presence of a formal steering committee to several indicators of KM maturity.

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