Changing Focus to Process Management



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Hospira Inc., a best practice organization in APQC’s Building Strong Process Management Capabilities Best Practice Study went through several organizational changes, which prompted it to refocus attention on implementing strong process management capabilities. After changing its focus to process-related concepts, it saw tremendous, positive changes within the organization. As a result, employees are process-focused and work in a culture that is focused on process excellence.

Click here to read the full Building Strong Process Management Capabilties report.

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