Certification Standards and Process Framework Matrix



  • Type:
  • Published:
  • September 22, 2017
  • Author:
  • APQC
  • Pages:
  • 1
  • Price:
  • Member: FREE

This tool can be used to create a matrix—similar to the one discussed in Auditing the Smart Way: Combining Certification Standards with Process Frameworks, between processes and any certification standards (e.g., ISO 9001). This tool used the Level-3 processes from APQC’s Cross-Industry Process Classification Framework (PCF)® Version 7.1. This can be preceded by a discovery workshop or interviews with stakeholders and process owners to identify relevant processes, certification requirements, and key support information such as measures and documents.

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