Case Studies: How They're Created and Why We Love Them (Podcast Summary)

 

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In the May 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talked with APQC's process and performance management research program manager Holly Lyke-Ho-Gland about case studies, including why organizations like them, how APQC finds them, and how they are created.

This is a summary of that interview. You may access the recording here.

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