- May 4, 2016
- Your Price: FREE
In the May 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talked with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why organizations like them, how APQC finds them, and how they are created.
This is the recording of that interview. You may access the written summary here.