Carla O'Dell Explains How Organizations Learn at APQC 2015 KM Conference

 

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  • June 16, 2015
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  • APQC
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In this video clip, APQC CEO Carla O’Dell explains how knowledge management (KM) helps organizations learn and retain key knowledge even as employees relocate, retire, or leave the company. O’Dell also discusses the importance of piloting new KM approaches such as Yammer to understand the possible impact and make a business case.

This clip is from Carla O’Dell’s presentation at APQC’s 2015 Knowledge Management (KM) conference. The slides and an overview of this presentation are available in APQC’s Knowledge Base.

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