Carla O'Dell Explains How Communities Learn at APQC 2015 KM Conference

 

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  • June 16, 2015
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  • APQC
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In this video clip, APQC CEO Carla O’Dell discusses how groups of employees learn how to do processes together. As she explains, the importance of group learning within organizations means that “communities of practice” are the “killer app” of knowledge management (KM).

This clip is from Carla O’Dell’s presentation at APQC’s 2015 Knowledge Management (KM) conference. The slides and an overview of this presentation are available in APQC’s Knowledge Base.

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