Carla O'Dell Discusses Knowledge Management, Process, and Capturing Knowledge at APQC 2015 KM Conference



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  • June 16, 2015
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  • APQC
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In this brief clip, APQC CEO Carla O’Dell offers a key idea: knowledge management (KM) is how organizations learn. KM captures knowledge so that other and future employees can reuse it.

This clip is from Carla O’Dell’s presentation at APQC’s 2015 Knowledge Management (KM) conference. The slides and an overview of this presentation are available in APQC’s Knowledge Base.

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