Business Process Management II: Using Technology to Enable Business Processes (Best Practices Report)
Technology must support and enable business processes—and the management of those processes—to transform the enterprise. Discover what works and what doesn't from the practices of leading organizations in Business Process Management II: Using Technology to Enable Business Processes.
Examine the phases of technology integration and discover the symbiotic relationship between business process management and information technology. Find out how best-practice organizations integrate IT into the business process to increase efficiency, regulate standardization, and improve flexibility. Leading organizations Air Products and Chemicals, Boeing Global Mobility Systems, Carlson Companies, Diageo, and UPS reveal how they determine what technology to use, how to integrate it into the operational environment, how technology accelerates change, and what benefits to expect from the process.