Building KM Buy-in Across Air Traffic Navigation Services

 

Details

  • Type:
  • Published:
  • February 28, 2019
  • Author:
  • APQC
  • Pages:
  • 11
  • Price:
  • Member: FREE

Air Traffic Navigation Services (ATNS) is the sole provider of air traffic management, communication, surveillance, navigation, training, and associated services in South Africa. To maintain business continuity, ATNS built a KM program to engage employees in preserving organizational knowledge and making it available to the next generation of experts.

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