Blueprint for Success: Logistics - Office Depot Case Study

Published On:

July 13, 2012

Authored By:

APQC

Members-Only Content:

Office Depot’s has a diversified presence across retail, contract, catalog, and Internet sales in the office supply segment. This case study, from the report Blueprint for Success: Logistics (Second Edition), discusses how different customers and service needs drove Office Depot to create different supply chain solutions. A cross-dock distribution model is in place for retail stores, and a customer service center distribution model is used for the business segment.

Type:

Case Study

Topics:

Supply Chain Management, Logistics

Industries:

Retail/Catalog/Mail Order

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Blueprint for Success: Logistics - Office Depot Case Study

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