The Birth of an Electric Utility in the Cradle of Humanity: How APQC and Bain Italy Helped the Ethiopian Electric Power Company to Define, Design, and Deploy Business Processes



  • Type:
  • Published:
  • November 18, 2011
  • Author:
  • Neville Sokol
  • Price:
  • Member: FREE
Classic Content

APQC's Neville Sokol explains how Bain & Company and APQC helped the Ethiopian Electric Power Company (EEPCo) move to a process-based model for business. He describes how the team customized and aligned APQC's Process Classification Framework to support EEPCo's performance goals. This massive structure shift required extensive work directly with process workers, who are aligned with the business structure according to the new customized model. Learn how they created a model that works for the organization and its objectives.

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