Best Practices in Process Frameworks: Best Practice Report (Executive Summary)



In 2017 APQC conducted its biannual PCF survey and compiled a series of case studies to understand how organizations leverage the PCF and identify how they can overcome some of the challenges associated with implementing a process framework. The report looks at the survey findings and related case studies, as well as additional correlation analysis to understand how organizations leverage frameworks—like the PCF—to organize and standardize process management and improvement and provide insights on how to address the common barriers of implementation. This is the executive summary of that report.


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