Best Practices in Expertise Location



In its years of research, APQC has uncovered numerous best practices related to identifying and surfacing expertise inside organizations. This article provides an overview of best practices related to:

  • designing an expertise location strategy,
  • identifying experts and expertise,
  • implementing expertise location approaches,
  • selecting enabling technology,
  • managing change, and
  • measuring the results.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options