Best Practice: Focusing on Employee Retention



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Best-practice organizations featured in APQC's 2009 Collaborative Research study Talent Management in a Tough Economy all proactively assess departure risk for critical employees and make these individuals the focus of targeted retention efforts. Raytheon, Deere & Company, Textron, and URS Washington Division know that, even in times of economic recession, their best workers are highly employable. These organizations also understand that the cost of proactively managing key employee retention is substantially less than the cost of reactively finding and training replacement workers who may never fully replicate the specific skills and knowledge of former employees.

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