Benchmarking and Improvement Tool Glossary



  • Type:
  • Published:
  • August 14, 2014
  • Author:
  • APQC
  • Pages:
  • 23
  • Price:
  • Member: FREE

This glossary provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. These include tools for analysis, planning, prioritization, idea generation, and cause/effect assessment. This glossary is an updated version based on a previous version that was published in 2010.