Balance Long-Term Knowledge Management Strategy with Short-Term Goals



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All five best-practice organizations in APQC’s Putting Knowledge in the Flow of Work Best Practices Study conduct robust strategic planning for KM. Two organizations—Tata Chemicals and Alcoa World Alumina—emphasize the need to combine long-term KM strategies with annual goals. This balance of long- and short-term objectives enables the KM teams to ensure alignment with organizational objectives while, at the same time, pursuing tangible performance plans and goals that support the long-range vision.

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