Automating Customer Invoicing: Insights into a Best-in-Class Invoicing Process

In October 2018, Diana Eagen, Sales Director at Esker, joined APQC to discuss how organizations are overlooking the opportunity to significantly improve the cost, efficiency, and overall effectiveness of their invoice processes. This article shares the Sales Director’s insights into best-in-class accounts receivable (AR) processes and best practices that elevate invoicing.