The ASQ Global State of Quality Research: Discoveries 2013



  • Type:
  • Published:
  • May 9, 2013
  • Author:
  • APQC
  • Pages:
  • 40
  • Price:
  • Member: FREE

APQC partnered with ASQ to provide a comprehensive look at intercontinental quality and continuous improvement methodologies and to explore organizational practices used for quality governance, management, and measurement. Discoveries 2013 is the first of three reports to be released in ASQ's Global State of Quality Research series. Presenting data collected from 1,991 organizations in 22 countries, this report contains information on international governance and management models of quality, as well as the use and availability of metrics and key performance indicators for service and manufacturing-based industries.

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