- September 21, 2016
- Member: FREE
In 2016, APQC partnered with ASQ to provide a comprehensive look at intercontinental quality and continuous improvement methodologies and to explore organizational practices used for quality governance, management, and measurement.
This summary report compares the findings across revenue bands for:
- Quality governance and measures
- Role of quality and quality culture
- Quality challenges and setbacks
- Quality training and incentives