- July 28, 2016
- Member: FREE
In 2016, APQC partnered with ASQ to provide a comprehensive look at intercontinental quality and continuous improvement methodologies and to explore organizational practices used for quality governance, management, and measurement.
This summary report looks at findings within the food/beverage and restaurant industry for:
- Quality governance and measures
- Role of quality and quality culture
- Quality challenges and setbacks
- Quality training and incentives