APQC's KM Stakeholder Criteria Worksheet
Details
- Type:
- Tools and Templates
- Published:
- November 29, 2018
- Author:
- APQC
- Pages:
- 4
- Price:
- Member: FREE
This worksheet helps identify employees who should be interviewed as part of the "voice of the customer" process prior to developing or revamping a knowledge management strategy. Typically, the stakeholders are a cross-representation of those who will design, implement, maintain, or be impacted by the strategy.
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