APQC's KM Stakeholder Criteria Worksheet

 

Details

  • Type:
  • Published:
  • November 29, 2018
  • Author:
  • APQC
  • Pages:
  • 4
  • Price:
  • Member: FREE

This worksheet helps identify employees who should be interviewed as part of the "voice of the customer" process prior to developing or revamping a knowledge management strategy. Typically, the stakeholders are a cross-representation of those who will design, implement, maintain, or be impacted by the strategy.

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