- June 28, 2013
- Ken Rolfes
- Member: FREE
In this APQC/AME Webinar, Ken Rolfes of KDR Associates discusses how to use voice of customer and the application of 3P new product development methodologies to create collaborative environments for improving products and manufacturing processes.
Rolfes presents how participants in a recent five-day workshop were able to design a radically different and better product that can be manufactured at less than half the current product cost.