APQC Process Classification Framework (PCF) - Cross Industry - PDF Version 5.1.0 - Polish



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The Process Classification Framework (PCF) serves as a high-level, generic enterprise model or taxonomy that encourages businesses and other organizations to see their activities from a cross-industry process viewpoint instead of from a narrow functional viewpoint. The PCF supplies a generic view of business processes often found in multiple industries and sectors - manufacturing and service, healthcare, government, education, and others.

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