All About APQC’s PCF and Open Standards Benchmarking

 

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  • Type:
  • Published:
  • October 18, 2010
  • Author:
  • John Tesmer
  • Price:
  • Member: FREE
Classic Content

John Tesmer, APQC manager of Open Standards Benchmarking, explains the history of APQC’s Process Classification Framework (PCF) and the evolution of Open Standards Benchmarking. He describes the objectives of these two resources and how organizations can leverage them for improvement.

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