Align and Contextualize Performance Improvements

 

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  • Type:
  • Published:
  • February 25, 2010
  • Author:
  • APQC
  • Price:
  • Member: FREE
Classic Content

Cindy Hubert, executive director of custom solutions at APQC, discusses the main reasons performance improvement efforts fail: organizations do not align improvements with the goals or processes of the whole enterprise and do not put measures in context.

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