- March 21, 2014
- Member: FREE
Alice MacGillivray, Ph.D., is a management consultant who works at the intersection of knowledge management (KM), complexity, and leadership. MacGillivray co-designed and directed the first master's program in KM and has presented at international conferences on KM and leadership topics. APQC interviewed MacGillivray about:
- the importance of cross-boundary collaboration,
- the balance between top-down and grassroots KM, and
- how to build a collaborative culture.