- February 28, 2011
- Member: FREE
This presentation was delivered at the Knowledge Transfer Session that concluded APQC’s Collaborative Benchmarking study Using Knowledge: Advances in Expertise Location and Social Networking. The presentation provides an overview of the best practices and key insights uncovered during the study. It also contains brief descriptions of social networking and expertise location at the participating best-practice partner organizations: IBM Global Business Services, MITRE Corp., NASA, Rockwell Collins Inc., and Sun Microsystems Inc.