Addressing Resistance to Business Process Management

 

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  • Type:
  • Published:
  • December 16, 2010
  • Author:
  • Sondra Holt
  • Price:
  • Member: FREE
Classic Content

In this clip from APQC's 2010 Member Meeting, Sondra Holt of Williams Exploration & Production answers an audience member's question about whether her organization's process management group has encountered resistance from operations personnel and how it has overcome that resistance.

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