Adapting the U.S. Army's Lessons Learned Program to Deal with New Situations and Challenges

 

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The United States Army Center for Army Lessons Learned (CALL) was among the best-practice organizations studied as part of APQC's Collaborative Research study, Cutting the Cost of Not Knowing: Lessons Learned Systems People Really Use. This article describes how CALL has evolved over the years to address the changing needs of the Army.

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