2019 Knowledge Management Priorities in the Services Industry



This report outlines services organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • You may post PHP code. You should include <?php ?> tags.

More information about formatting options