2014 Process Conference: Dr. David Shaner Keynote Discussion



At APQC's 2014 Process Conference, Dr. David Shaner led a keynote discussion focusing on six key questions that any leader at any organization should ask themselves when looking to lead change. However, the approach Shaner takes to his toolkit for change is atypical as it balances some of his knowledge from being a professional athlete, his background in Asian studies, his time as college professor, and over 30 years of experience in helping leading organizations drive change. This article summarizes the presentation.

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