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In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what similar or related initiatives are running in parallel around the company. This approach ultimately results in overlooked efficiencies, siloed efforts, and a lack of cross-functional communication. There are many sources of operational silos. However, the most common sources include functional-focused thinking, unaligned or conflicting measures, and a lack of cross-functional communications.
This collection includes reports, articles, and case studies that explore how organizations integrate key functions to reduce operational siloes and develop operational excellence within their organizations.
- Breaking Down Silos for Operational Excellence (Best Practices Report)
- Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
- Why Integrate for Operational Excellence?
- Which Functions to Integrate for Operational Excellence
- Processes to Connect and Achieve Operational Excellence
- Factors to Consider for Breaking Down Silos for Operational Excellence (Infographic)
- Breaking Down Operational Silos for Performance Excellence: Park Place Dealerships Case Study
- Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
- Breaking Down Operational Silos for Performance Excellence: Puget Sound Energy Case Study
- Breaking Down Operational Silos for Performances Excellence: Insurance Organization Case Study
- Breaking Down Operational Silos at Park Place Lexus (Webinar)
- Breaking Down Operational Silos at Park Place Lexus (Slides)
- Q&A With Park Place Lexus On Its Process Improvement Approach
- Process Creation Checklist
- Performance Improvement Team Project Manager Questionnaire
- Performance Improvement Team Process Deployment Checklist
- Performance Improvement Team Closure Checklist
- Performance Improvement Team Charter
- Process Review Checklist