APQC's Knowledge Management Portfolio Assessment Process

Over time, knowledge management programs mature, business priorities shift, and new technologies emerge. Due to these changes, KM teams need to periodically revisit their goals, approaches, and resource allocations to ensure they remain aligned with business needs. APQC has developed an eight-step KM portfolio assessment process to help organizations evaluate and adjust their KM approaches over time. This collection includes a step-by-step overview of the process along with the tools and templates APQC provides to help organizations evaluate, develop, and update their KM portfolios.