A picture of APQC staff member Cindy Hubert keynoting at APQC's Annual KM Conference

APQC Events

APQC (American Productivity & Quality Center) webinars and conferences provide exclusive insights and information on the most relevant topics in productivity and quality improvement today. At these events, you’ll get benchmarks, best practices, and other valuable knowledge your company can use to face today’s challenges, and be ready for tomorrow’s competition.  

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November 2019

Nov 19

Who Are the People of Process?

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Times have changed, and business process management is changing as well. One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving. Join APQC’s Holly Lyke-Ho-Gland to hear findings from the research that looked at the demographics, skillset, and education of today's process workers.

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Nov 20

Delivering KM Value During Crises and Chaos

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Jarring, rapid-fire change is becoming the new normal. This means that KM teams must learn to thrive amidst a barrage of mergers, acquisitions, reorganizations, technology rollouts, and market and business-model shifts. Learn strategies and tactics to prepare for the current pace of change and navigate business disruptions when they occur.

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December 2019