APQC is pleased to announce half-day workshops and one advanced, full-day pre-conference workshop (offered Tuesday and Wednesday). Separate from the conference, these workshops offer unique, in-depth approaches to effectively manage business processes and performance, and will help you master the most important BPM trends. Attending one or more of the workshops gives you a solid foundation going into the Process and Performance Management Conference.

Choosing which workshop to attend could be a bit overwhelming, but we are here to help! View our suggested workshop roles and tracks.

Below is an overview of the pre-conference workshop schedule.
View the full conference schedule for descriptions and pricing details.

Day 1

Monday, September 30

Day 2

Tuesday, October 1

Day 3

Wednesday, October 2

AM PM AM PM AM PM
Process Management Essentials Leveraging Process Frameworks for Business Efficiency Process Design Essentials Improving Process Performance with Analytics Evaluating and Improving Process Maturity Developing the Business Case for Process Management
Process Performance: Monitoring and Controlling Your Processes Process Improvement: The Art of Prioritizing Process Change Process Performance: Monitoring and Controlling your Processes Defining and Managing End-to-End Processes Leveraging Process Frameworks for Business Efficiency Using Knowledge Flow Analysis to Improve Process Design
  Using Knowledge Flow Analysis to Improve Process Design Techniques to Evaluate and Design World Class Processes   Is Your Organization Ready for Excellence?
    Process Management in Action: An Interactive Simulation
(Full Day Workshop)