Webinar: Knowledge Mapping in Action

There are many reasons to map organizational knowledge. Some firms conduct high-level mapping to figure out which problems the KM team should tackle first; others use knowledge maps to pinpoint process improvements, build topic taxonomies, and document knowledge from senior experts. During this call, APQC KM Principal Research Lead Lauren Trees and Senior Advisor Darcy Lemons will share best practices for knowledge mapping, including how to use different types of maps and how organizations like Goodyear and Trianz benefit from the maps they create.


  • Date: Thursday, June 21, 2018
  • Time: 10:30 a.m. CDT Check your local time
  • Duration: One Hour
  • Cost: Complimentary

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