Is your Finance model optimized to position you for a future of expanding services, competitive cost, and rapidly advancing AI? APQC has continued to partner with ScottMadden on a multi-year Finance Shared Services Benchmarking Study. The study focuses on specific processes commonly handled by a shared service office (SSO) and provides benchmarks on costs, staffing levels, and productivity measures. In addition, the study examines delivery models, SSO practices, automation, and key trends that provide insight on leading practices.
APQC’s Principal Research Lead for Financial Management, Kelley Pruetz, welcomes Brad DeMent and Trey Robinson, partners in ScottMadden’s Corporate & Shared Services practice, highlight results from the benchmarking study and discuss how shared services is helping organizations prepare for the future and achieve top performance. Key topics include:
- Characteristics of top-performing SSOs
- Ways automation and GenAI are changing the traditional FM SSO
- Trends with governance, globalization, and hybrid work models
Webinar Speakers
- Brad DeMent | Partner and Finance Practice Lead | ScottMadden
- Trey Robinson | Partner | ScottMadden