Optimizing Process Value for Internal Customers


Aug 30
Webinar Lock Members Only
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Time icon 1 hour Dollar Sign Complimentary

Getting overloaded employees to willing use or respond to internal administrative processes seems almost impossible. They often perceive these processes as a burden that needs to be avoided or quickly done, leading to inefficiencies, rework, low quality, or even non-compliance. This does not have to be the case!
 
Join APQC for a webinar with Steve Slate and Chris Yardley that will explain how the Pacific Northwest National Laboratory has restructured its internal processes to be more valuable, more accessible, and less burdensome.
 
Participants will learn how the Pacific Northwest Laboratory:

  • Understands what their employees want and need.
  • Reframes the value propositions of their internal processes
  • Is able to include value optimization into process improvement efforts.

Date/Time: Monday, August 30 at 11:00 AM US Central Check your timezone!
Cost: Complimentary