Office Hours: APQC’s Process Classification Framework (PCF)®

Join APQC expert John Tesmer to learn how organizations use APQC’s Process Classification Framework (PCF)® and MosaiQ® to tackle some of the most common challenges, such as: 

  • Developing processes that are simple and clear
  • Designing processes that improve the way you work 
  • Supporting organizational transformations
  • Implementing and sustaining change 

We do not follow slides for the call; instead, it is a time for you to ask questions and learn from your peers.

Thank you for your interest in this event, registration is open to APQC members only. If your organization is a member of APQC (check the member list if you’re not sure), you could be seeing this message for the following reasons:

  • You are not currently logged into the APQC website. You need to log in or register to continue.
  • Your organization only has a functional APQC membership and this event is not included at that level.

If your organization is not listed and you are interested in becoming a member, please fill out the membership interest form or contact APQC at
1-800-776-9676 or +1-713-681-4020.