How Process and Knowledge Boost Personal Productivity


Employee productivity is the engine that drives business output. It is also profoundly psychologically important. When people feel more productive, they are more satisfied with their jobs and less likely to leave them. They are also better positioned to learn, grow, innovate, and contribute in meaningful ways.

Organizations want employees to be as productive as possible, but few provide the right support. For example, more than half of 982 surveyed knowledge workers say that both ad hoc and inefficient processes and challenges finding and accessing information hurt their productivity.

In this webinar, APQC Principal Research Leads Holly Lyke-Ho-Gland and Lauren Trees will share their latest research on productivity, including how bad process and knowledge management impede productivity and what organizations can do to fix gaps, bottlenecks, and inefficiencies that prevent employees from being their most productive selves.

Attendees will learn:

  • What employee productivity is and how it is measured
  • Why productivity matters to individuals and organizations
  • The role of process and knowledge management in making employees productive
  • Recommended actions to curtail inefficiencies and optimize productive time
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