A clear shift in the practice of managing knowledge in technical environments can be seen in the automotive sector. This shift changes from capturing knowledge as a passive reference asset into an active influencer integrated into the flow-of-work. Know-how is actively provisioned when and where it is needed. In this new paradigm for managing knowledge, processes become ‘aware’ of and react with the continuously evolving, enterprise-wide base of knowledge. Collectively this new approach to managing technical know-how is called ‘Knowledge Aware.’
Join APQC and Auros Knowledge Systems for a live webinar on Wednesday, November 18 at 11:00 a.m. CST, where we will discuss the emerging practice for capturing technical knowledge and provisioning it back into the flow-of-work.
Participants will learn:
- What makes this approach different from legacy approaches to managing knowledge,
- How this approach is quickly being adopted in the automotive sector, and
- Implementation practices from specific use cases.