Setting up a Shared Service center in India was built out of need with the labor arbitrage making a compelling case, dating back to more than 3 decades of outsourcing.
Join Richard Alvares (VP, Head Program & Business Transformation – Shared Service, UltraTech Cement Ltd (UKSC) to learn how the largest cement manufacturer in India successfully set up a shared services center, and the benefits and challenges they faced during the transformation.
Webinar topics include:
• How the company conceptualized and resolved constraints throughout the pilot
• How shared services allowed the company to successfully scale quickly
• Future plans to evolve from servicing a single business to multiple businesses
• The importance of keeping people at the center while unlocking value